Author

Freek is Principal Consultant at Molenaar & Lok (www.m-lc.nl) and has extensive experience in implementing change processes. He is involved in supporting organizations to implement process oriented steering and optimizing business processes with the aim of achieving continuous improvement. He has gained his experience mainly in the financial sector.

He is also an external PhD candidate to the TuE (www.tue.nl)

He is a teacher at hogeschool ZuyD

Expertise:

  • Business Process Management (BPM)
  • Continuous improvement (lean e.g.)
  • Performance Management
  • Customer excellence
  • Project management
  • Coaching

Experience (consultant):

  • ABN AMRO
  • ASR
  • Fortis Retail
  • FortisMeesPierson
  • Gemnet
  • IRIS en Robeco
  • Rabobank
  • KPN, DHL en Essent

Experience (trainer/teacher):

  • ABN AMRO
  • Adidas
  • ASR
  • Fortis
  • Hogeschool ZuYD
  • ING
  • Obvion
  • Rabobank
  • SNS
  • TiasNimbas Business School
  • UNIT 4
  • Universiteit van Antwerpen
  • Vrije Universiteit Amsterdam
  • Westland Utrecht Bank
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